Refund policy

Return and Refund Policy

At MIRAVO, we stand behind the quality of our sustainable products. If you aren't satisfied, we are here to help.

Return Window
You may request a return or exchange within 7 days of receiving your order.

Eligibility for Returns
To be eligible for a return, the product must be:

Unused and in the same condition that you received it.

In its original packaging with all tags intact.

Accompanied by the original invoice.

Non-Returnable Items
For hygiene and safety reasons, the following are not eligible for return:

Used Bamboo Toothbrushes.

Opened personal care or hygiene products.

Custom-made or personalized items.

How to Start a Return
Email hello@miravolife.com with your Order ID and a clear photo of the product.

Once approved, we will arrange a reverse pickup from your address (wherever service is available).

For defective or wrong items, the return shipping is on us! For other reasons, a small shipping fee may be deducted from your refund.

Refunds
Prepaid Orders: The refund will be credited back to your original payment method (Bank/UPI) within 7-10 working days after we receive and inspect the product.

Cash on Delivery (COD): We will provide you with MIRAVO Store Credit or a bank transfer to your provided account details.