Privacy Policy
Privacy Policy
At MIRAVO, we believe that transparency is the foundation of sustainability. This policy explains how we handle your information with care and respect.
What Information Do We Collect?
To provide you with a smooth shopping experience, we collect:
Contact Details: Your name, email address, phone number, and delivery address.
Order Details: What you bought, your billing address, and payment confirmation.
Device Information: We automatically collect your IP address and browser type through "Cookies" to make our website work better for you.
How We Use Your Information
We use your data strictly for:
Fulfilling Orders: To pack and ship your eco-friendly products to your doorstep.
Communication: To send you order updates via WhatsApp, SMS, or Email.
Safety: To prevent fraud and ensure a secure payment environment.
Sharing Your Data
We do not sell your data. We only share necessary details with trusted partners:
Delivery Partners: So they know where to deliver your package.
Payment Gateways: To process your payment securely.
Technology Partners: Like Shopify, who host our online store.
Your Rights
You own your data. You can contact us anytime to:
Update or correct your personal details.
Request that we delete your account.
Opt-out of marketing emails.
Contact Us: For any privacy-related questions, please email us at hello@miravolife.com.
Terms & Conditions
Welcome to the MIRAVO Community!
By using this website, you agree to follow these simple rules. Please read them carefully.
Your Account
You must be at least 18 years old to make a purchase.
You are responsible for keeping your password safe.
Please ensure the information you provide (like your address) is accurate to avoid delivery issues.
Products and Pricing
Natural Variations: Since MIRAVO products are made from natural materials like bamboo, slight variations in color or texture are normal and make your product unique!
Pricing: All prices include GST where applicable. We reserve the right to change prices or discontinue products without prior notice.
Payments and Security
We accept UPI, Credit/Debit Cards, and Net Banking.
Your payment is handled by secure, RBI-authorized payment partners. We do not store your sensitive card or bank details.
Prohibited Use
You agree not to use our website for any illegal purpose, or to upload any harmful code (viruses) that could affect the shopping experience of others.
Dispute Resolution
We hope to always keep you happy. However, if any legal disagreement arises, it will be handled under the laws of India, with the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.